Found: a modern island office

How I feel about office "efficiency" here

Equipment: two outdated computers, probably with multiple resident viruses.

Personnel: one secretary, two men to run the office and tell the secretary how to do her job.

Missing: the boss who has the authority to do things.

Decorations: a couple of bookshelves stacked high with folders full of documents and extraneous papers, a coating of dust, a picture of the president, multiple printers and photocopiers, of which maybe one works partially. All photocopies must be done in another office on another floor of the building.

 It's that time of year when my service visa has to be renewed, and yet again I shake my head over the inefficiency of the government offices. After walking in and announcing that I needed a letter to take to immigration to request a new visa, it took most of an hour for them to do the following:

1) locate in the computer a similar letter which they could adjust with my details;
2) change the details, which included dictating to the secretary the minutiae of the changes made, printing, correcting, re-printing, re-correcting, and printing yet again;
3) photocopy my passport and the old visa in the passport (which included chewing out the man who made the copies, as he missed copying the identity page but instead copied an old visa sticker that happened to have an ID picture on it).
4) staple all the official papers together, and find a folder in which to put them because...

... the boss hadn't come to work yet. And only the boss can sign the letter.

So now I wait.